Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Rhoseatte. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

Throughout the site, the terms "we", "us", and "our" refer to Rhoseatte. By visiting our website or purchasing from us, you agree to comply with these Terms of Service and all applicable laws and regulations.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Products and Services

We strive to display our products, descriptions, and images as accurately as possible. However, actual product appearance, packaging, and colours may vary slightly from those displayed on your device.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3. Pricing and Payments

All prices are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to modify product prices at any time without prior notice. Payment must be completed before an order is processed and shipped.

4. Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

Suspected fraud
Incorrect pricing or product information
Violation of these Terms of Service
Product unavailability

If payment has already been made for a cancelled order, the amount will be refunded through the original payment method.

5. Shipping and Delivery

Delivery timelines provided on our website are estimates and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

Rhoseatte shall not be liable for delays caused by third-party logistics providers.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Returns & Refunds Policy. By placing an order, you agree to the terms outlined in that policy.

7. Customized and Personalized Orders

Customized fragrances, bespoke scent creations, personalized products, and corporate gifting orders are created specifically for the customer and cannot be returned, exchanged, or refunded unless they arrive damaged or incorrect.

8. Intellectual Property

All content on this website, including but not limited to logos, designs, images, product descriptions, text, graphics, and branding, is the property of Rhoseatte and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Rhoseatte shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or website.

Our total liability, if any, shall not exceed the amount paid by the customer for the product in question.

10. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Interfere with website security or functionality
Submit false or misleading information

Violation of these terms may result in termination of access to our website and services.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts in Delhi, India.